We are proudly based in Dubai, United Arab Emirates, with all orders processed and shipped directly from our local fulfillment center.

We accept exchanges within 7 days of delivery if the item is unused, in its original packaging, and in the same condition as received.

Please note that we do not offer refunds, only exchanges or store credit.

We accept Visa, Mastercard, Apple Pay, and Cash on Delivery (UAE only).

Once your order ships, you'll receive a tracking number via email. You can use this to track your package.

Yes, you can pay with Tabby and Tamara for a smooth, flexible, and secure checkout experience.

If your product arrives damaged, please contact our customer service team immediately. We'll arrange a replacement or refund at no extra cost to you.

Yes, we are so confident in the quality of our products that we allow customers to open and inspect the product before accepting the delivery. Your satisfaction is our priority. T&C applied 

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location.